A clear and respectful understanding.

Using this website

You may use this website for lawful, personal and informational purposes. You must be able to form a binding agreement under applicable law or use the website with appropriate supervision. These terms apply to pages, articles, forms and linked website features operated by Healthy Traits Care.

General information, not medical advice

Website content is provided for general education. It does not create a clinician-patient relationship and is not personalised medical, dental, nutritional, psychological, legal or financial advice. Do not use it to diagnose a condition, start or stop treatment, or delay professional care.

Always consult an appropriately qualified professional about your circumstances. For an emergency, contact local emergency services. Do not rely on website forms or ordinary email for urgent assistance.

Services and health insurance information

Service descriptions explain broad areas of enquiry and do not guarantee availability, suitability, results or acceptance by a provider. Personal recommendations require an appropriate individual assessment.

Health insurance content is general and does not confirm policy benefits, coverage, eligibility, exclusions or costs. Always review official policy documents and verify details with the insurer or an appropriately authorised professional before making decisions.

Enquiry forms and newsletter requests

The forms on this website use your email application to prepare a message. A request is not submitted to us until you send that email. You are responsible for checking the recipient, content and accuracy of the message before sending it.

Newsletter requests should be made for an email address you are authorised to use. You may unsubscribe using the dedicated page or by contacting us. Do not submit sensitive medical details through general forms.

Acceptable use

You agree not to interfere with website operation, attempt unauthorised access, distribute malicious code, scrape content in a way that harms the service, impersonate another person, submit unlawful material or use the website to violate the rights of others.

Access may be restricted where reasonably necessary to protect users, website security or legal rights.

Intellectual property and third-party links

Website text, branding, design and original visual assets are protected by applicable intellectual property laws. You may view and print content for personal, non-commercial reference, provided notices remain intact. Reproduction, redistribution or commercial use requires appropriate permission.

Third-party links or services may be offered for convenience. Their content, availability and practices are controlled by their operators, and your use of them is subject to their own terms.

Disclaimers and limitation of liability

The website is provided on an “as available” basis. To the extent permitted by law, no warranty is given that content will always be complete, current, error-free or suitable for a particular purpose. Health and insurance information can change, and general articles may not reflect every circumstance.

To the extent permitted by law, Healthy Traits Care is not liable for indirect or consequential loss arising from reliance on general website content or use of third-party services. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.

Changes, governing principles and contact

Pages, services and these terms may be updated to reflect operational or legal changes. Continued use after publication of updated terms means the revised terms apply from that point. If a provision is unenforceable, the remaining provisions continue to apply.

Applicable consumer protections and governing law depend on your location and the services involved. Questions about these terms can be sent to contact@healthytraitscare.com.